At Lumina, we prioritize compliance and uphold the highest standards of quality in all our operations. We are fully licensed and certified to perform solar installations and roofing projects across multiple states, ensuring that all our projects meet or exceed local and national regulatory requirements. Our team holds certifications from reputable organizations such as NABCEP, further demonstrating our commitment to industry excellence. Customers can trust that Lumina operates within the legal frameworks established to protect consumers and promote sustainable energy practices. For detailed information on our licensing and certifications, please feel free to contact us directly.
Lumina Solar:
Fusion Solar Services:
By stating “Make the switch to solar,” Lumina does not imply or represent that you will achieve complete energy independence or that your solar system will immediately replace your existing electricity provider once installed. While solar energy can significantly reduce your reliance on traditional power sources, it may not entirely eliminate your dependence on the grid. Factors such as system size, location, energy consumption, grid capacity, power outages, and local regulations affect the extent of your energy independence. We encourage customers to consult with our experts to understand how solar energy can benefit their specific situation and to continue working with their electricity provider as needed.
At Lumina Solar, Inc. (“Lumina”, “we”, “us”, “our”), we are committed to respecting your privacy rights and adhering to all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and Do Not Call laws. We take steps to ensure that all of our communications with you are fully compliant with the law. This includes obtaining prior consent before making any telemarketing calls or sending text messages to your mobile device. You can trust that we will only contact you with information that is relevant and valuable and we will always honor your preferences for communication.
Express Written Consent. By providing your telephone number and/or email address on luminasolar.com, you give express written consent to receive communications from Lumina and our affiliates (specifically, Fusion Solar Services LLC and Fusion Roof, LLC). These communications may include telemarketing messages, informational notices, promotional offers, and updates about our products and services delivered via telephone calls, SMS text messages, and/or email. You acknowledge that this consent is not a condition of purchasing goods or services from us.
Types of Communication and Automated Dialing Systems. You understand and agree that Lumina, its affiliates, partners, and service providers may use automated telephone dialing systems, pre-recorded or artificial voice messages, and/or SMS text messages to deliver communications to the telephone number(s) you provide, even if the number is registered on any state or federal Do Not Call list. You further agree that the Company may send e-mails to you at any e-mail address you provide us or use other electronic means of communication to the extent permitted by law.
Call Monitoring and Recording. To ensure that your inquiries are handled promptly, courteously, and accurately, some of the phone calls between you and us or any of our affiliates, agents, assigns and service providers, may be monitored and recorded by us and any of our affiliates, agents, assigns and service providers, to enhance service to you. You consent to this monitoring and recording.
Charges and Fees. Message and data rates may apply according to your service plan with your mobile carrier. You are responsible for any charges incurred by receiving text messages from us.
Opting Out and Contact Information. You have the right to withdraw your consent at any time. To opt out of receiving communications from Lumina, please follow the unsubscribe instructions provided in our messages or contact us directly at:
Lumina Solar, Inc.
3600 Commerce Drive, Suite 601
Halethorpe, MD 21227
Email: marketing@luminasolar.com
Please allow up to 30 days for your request to be processed.
Updating Your Information. If your telephone number changes, please inform us immediately to continue receiving updates without interruption.
Sharing of Personal Information. We take the security of your personal information seriously and will never share your phone number or other personal information with third parties without your explicit consent, except as may be required by law.
Changes to Our TCPA Disclaimer. Lumina reserves the right to modify this TCPA Consent Disclaimer at any time. Any changes will be posted on this page, and the revised disclaimer will be effective immediately upon posting. Your continued use of our website and services following the posting of any changes to this disclaimer constitutes your acceptance of those changes.
If you have any questions or concerns about our TCPA disclaimer or privacy practices, please contact us using the information provided above.
Do Not Call Policy. We maintain a list of the telephone number(s) and name(s) (if provided) for customers who do not wish to receive telephone contact. Upon request, your telephone number(s) (both customers and non-customers) will be added to our internal Do
Not Call list within 30 business days of receipt of such request. This record will be retained for at least five years. This list will be updated every 30 days.
It is our policy to respect the wishes of customers and prospective customers so we will not make telephone solicitation calls to:
Your request must provide the 10-digit telephone number that is not to be called and the person’s name, if desired. Once a request has been made, we will add the telephone number and name (if provided) to our Do Not Call list within thirty (30) days. We will maintain the telephone number and name (if provided) on our Do Not Call list for five (5) years, unless a request is made by the person to have the number removed. If your telephone number changes, another request must be submitted to have the new number added to our Do Not Call list. We intend to comply with all federal and state Do Not Call laws. Any questions concerning our Do Not Call Policy may be directed to: Legal Department, legal@luminasolar.com, 1-800-971-6118.
If you have any questions about the information listed on this page, please click the button below to reach out to our team directly.
